Should you need to cancel your Night Owl Protect Cloud plan for a compatible device, simply follow these steps:


 

STEP 1: Log in to your Night Owl Protect Cloud account by visiting https://protectcloud.nightowlsp.com/ 

 

STEP 2: From the My Subscriptions page, go to Devices with plans and click VIEW DETAILS for the device you wish to cancel.


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STEP 3: Click CANCEL SUBSCRIPTION.


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Stop_sign.gifPlease download any recordings you want to save before cancelling your Cloud plan. Once your subscription ends, ALL recordings will be permanently deleted. 

 


STEP 4: To complete the cancellation, click Proceed

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Thank you for choosing Night Owl!